How To Cancel Your Monthly Subscription
You can cancel your monthly subscription at any time. Once you cancel, your monthly credits and features will be available until the end of the current subscription. For example: You started your subscription on November 5th and cancel it soon after. Your subscription will be active until December 4th.
You can cancel your subscription here by clicking on the big red "Cancel SubscrSome readersForgot Password? How To Reset Your Password In Originality.ai
Whether you want to change your password or have forgotten it, you can reset your password by using the forgot password link
(we are working on adding the ability to change passwords in your Account Settings, but haven't added it yet. Until then, we can use the Forgot Password link above)
You can enter your email in the field, then click Send Reset Email:Few readersHow To Change Account Information
Unfortunately, for now, there's no way for you or us to change your account name. We can change the email address registered, just talk to us by chat or email and we can assist you with that.
You can change account information to reflect on your invoice, by going to Account section.
It wFew readersHow To Upgrade From Pay As You Go To The Subscription (And Get More Features!)
Do you want to upgrade your account to become a subscriber and have access to some nice features? :D
We currently offer two monthly plans, pro and enterprise.
Pro - $14.95 per month or $155 for the annual plan (save $24 per year)
Enterprise - $179 per month or $1.639 (save $509 per year)
(https://storage.crisp.chat/users/helpdesk/website/bef330df681560Few readersHow Many Credits Have I Spent?
There is a page where you can see how many credits you spent per scan and how many you spent over time. Just click here and click on Usage to see the Credit usage.
You can view how many credits you have remaining in the bottom left of the dashboard.
(https://storage.crisp.chat/users/hFew readersHow to maximize your privacy
Here are some things you can do to help maximize your privacy:
Our tool uses the data you submit to our platform in an anonymized and secure manner to help train and refine our AI model.
You can choose to opt-out of this arrangement if you wish.
(https://storage.crisp.chat/users/helpdesk/website/-/b/e/f/3/bef330df68156000/kepernyokep-2025-09-25-1619371Few readersHow To Update Billing Details
You can change account information to reflect on your invoice, by going to Account section.
It will show more information, where you can change the name, country and address that you want to be in your invoice.
(https://storage.crisp.chat/users/helpdesk/website/-/b/e/f/3/bef330df68156Few readersRecent Login Activity
You can check your login activity under Privacy & Security by checking the location where it tried to login, if was tried to login with an incorrect password and you can also revoke any active session.
Please reach out to us with any questions. As always, it is oFew readersData Security
The content you (or any user) uploads to the content scanner is fully encrypted end-to-end. This means that no one outside your account (including our internal team) can view or access the content you upload/scan.
We do have an option to retain user content to help train and refine our model, however users can opt-out of this option in their settings. To do this, after you login to your account, go to Settings Data Usage Settings turn "Off"Few readers